Divorce Mediation Training Associates
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View the DMTA Training Bibliography

Day One

  • Welcome & Introduction
  • Course Overview
  • Basic Fact Pattern of Fictional Couple
  • Overview of Written Materials (Introductory Packet, Intake Form, Mediation Contract, and Various Articles)
  • History of Mediation and Current Status
  • Definition of Mediation
  • Confidentiality
  • Joint Client Sessions
  • Informed Agreements
  • Mediator Styles/Basics
  • Mediation Structure:  From Initial Contract to Final Document
  • Participant Introductions
  • Psychological Stages of Divorce
  • Introduction to Role Plays - First Four Mediation Steps
  • Fishbowl Role Play:  John or Diane will role play the mediator with an intense “divorcing couple”
  • Mediator Skills: Connecting with Clients, Non-Verbal Behavior, Impartial Behavior, and Asking Open-Ended Questions
  • Legal and Physical Custody & Statutes
  • What is in a Parenting Plan?
  • Small Group Role Plays:  Parenting Disagreements

Day Two

  • Client Budgeting & Expenses
  • Client Net Income/The Difference
  • Mediator Skills: Active Listening & Reframing
  • Child Support Guidelines
  • Emancipation of a Child
  • Responsibility for College and Expenses
  • Fish Bowl Role Play:  Child Support Disagreement
  • Guest Speaker: Child Development & Post-Divorce Parenting Adjustment
  • Mediator Intervention and Dealing with Client Interruption
  • Neutrality
  • How to Resolve Impasse
  • Small Group Role Plays:  Child  Expense Disagreement

Day Three

  • The Marital Home and Its Importance
  • Use of Experts
  • Mediation Step 5: Identify Client Interests
  • Mediator Skills: Working with Anger & Engaging the Passive Client
  • Fish Bowl Role Play: Angry client does not want to sell house
  • Property Division:  Statute for Allocation of Marital Assets
  • Mediator Skills: Providing Information, Developing Options, and Understanding Implications of a Decision
  • Caucus (Meeting with One Client)
  • Small Group Role Plays: One party wants the equity out of the house

Day Four

  • Alimony
  • Mediation Step: Develop Proposals
  • Mediator Skill: Assessing Power Imbalance/Addressing Power Imbalance
  • Fish Bowl Role Play: One client is more powerful and does not want to pay alimony
  • Maintaining Neutrality
  • Where the Law Fits In
  • Working with Attorneys
  • Perceptions of Neutrality
  • Overcoming Barriers to Agreement
  • Mediation Steps: Negotiate Agreements, Final Settlement, and Closure
  • Mediator Skill: Writing Agreements (Separation Agreement or Memorandum of Understanding)
  • Small Group Role Plays: A difficult client will not agree to division of house contents

Day Five

  • Getting Started Professionally
  • State Regulation of Mediators
  • Rule 8
  • Mediator Standards of Practice: ACR, MCFM, Other States
  • Confidentiality Statute/Privilege
  • Uniform Mediation Act
  • Mandated Reporter/Mediation Contract
  • Ethical Issues for a Mediator
  • Mediator Certification
  • Client Screening: Domestic Violence, Mental Illness, Substance Abuse, Tax Fraud
  • Additional Training: Legal, Taxes, Child Development
  • Obtaining Mediation Experience
  • Setting Up a Practice: Insurances, Advertising, Fees, Referrals
  • Mediation Organizations and Upcoming Conferences
  • Role Plays – Advanced Situations
  • Certificates  (40-Hour Mediation Training)




"I have just finished another mediation training; now I really know that the training you offered was the best. You have such organization and attention to detail that no specific area is left out of the training.

-Elizabeth Lynch
Cotuit, MA


113 Richdale Ave. #22 • Cambridge, MA 02140 • 617-877-4543
© 2011 Diane Neumann and John Fiske